Zack Ryan, CTOP®
Zack Ryan, CTOP®
Zack Ryan serves as Senior Vice President and Director of Operations for First Financial Wealth Management, where he oversees the operations department, technology initiatives, process improvement efforts, and strategic projects that enhance efficiency, scalability, and client service across the organization's fiduciary and wealth management businesses.
With extensive experience in trust and wealth management operations, Zack works closely with executive leadership to enhance efficiency, scalability, and client service delivery. He plays a key role in the implementation and optimization of strategic technology solutions, including CRM platforms, workflow automation, data integration initiatives, and reporting systems designed to support business growth and operational excellence.
As a member of the firm's leadership team, Zack is committed to fostering a culture of continuous improvement, accountability, and innovation while ensuring First Financial Wealth Management maintains the highest standards of fiduciary service and operational integrity.
Zack earned a Bachelor of Business Administration in Finance from McMurry University in 2012. He also holds the Certified Trust Operations Professional (CTOP®) designation, demonstrating his commitment to excellence and professional development in trust operations and fiduciary services.
Zack joined the First Financial Wealth Management in April of 2018. Previously, he worked as a retail branch manager at First Financial Bank and as a corporate technology trainer.