We’d Love To Hear From You
Nothing makes us happier than talking to our customers. Building strong relationships is part of our heritage. If you have any questions or comments or just want to say “hello,” call the appropriate number or fill out the form to the right and a First Financial representative will get right back to you.
Customer Service - 855-660-5862
24 Hour Automated Telephone Banking System - 800-588-4925
To speak with a specific employee - 800-588-7000
Frequently Asked Questions
First Financial Banking Hours
Monday-Thursday 8:00 a.m. – 7:00 p.m. Central Time; Friday 8:00 a.m. – 6:00 p.m. Central Time; Saturday 9:00 a.m. – 5:00 p.m. Central Time.
| 2023 Bank Holidays | Date | Most Locations | Call Center Hours |
|---|---|---|---|
| New Year's Day (observed) | Monday, January 2, 2023 | Closed | |
| Martin Luther King Jr. Day | Monday, January 16, 2023 | Closed | 9 a.m. - 5 p.m. CST |
| President's Day | Monday, February 20, 2023 | Closed | 9 a.m. - 5 p.m. CST |
| Memorial Day | Monday, May 29, 2023 | Closed | |
| Juneteenth | Monday June 19, 2023 | Closed | 9 a.m - 5 p.m. CST |
| Independence Day | Tuesday, July 4, 2023 | Closed | |
| Labor Day | Monday, September 4, 2023 | Closed | |
| Columbus Day | Monday, October 9, 2023 | Closed | 9 a.m. - 5 p.m. CST |
| Veterans Day | Saturday, November 11, 2023 (Not Observed) | Closed | 9 a.m. - 5 p.m. CST |
| Thanksgiving Day | Thursday, November 23, 2023 | Closed | |
| Christmas Day | Monday, December 25, 2023 | Closed |
First Financial Bankshares, Inc.
400 Pine Street
P.O. Box 701
Abilene, TX 79601
(325) 627-7155
For the address or phone number of one of our other First Financial branches, please visit the Location Page for that particular branch.