Avoid COVID19 Scams

During times of distress, criminals use fear to take advantage of unsuspecting victims. With the recently passed CARES Legislation, scams will be more frequent. Below are several warnings and safety tips from the Federal Communications Commission, the Federal Trade Commission, and the American Bankers Association.

The FCC offers the following tips to help you protect yourself from scams, including coronavirus scams:

• Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
• Never share your personal or financial information via email, text messages, or over the phone.
• Be cautious if you’re being pressured to share any information or make a payment immediately.
• Scammers often spoof numbers to trick you into answering or responding.  Remember that government agencies will never call you to ask for personal information or money.
• Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren't hacked.
• Always check on a charity (for example, by calling or looking at its actual website) before donating.

Visit the FCC's website for sample fake text messages, voicemails and emails >

If you think you've been a victim of a scam or fraud, please call our Customer Care Team at 855-660-5862 and we will be able to assist you.